About Us
Call Center
TEL: 95375(Mainland China), +86 89895375(overseas)
Work Time:24-hour hotline
London Branch Office
E-mail:jdlondon@jdair.net
Work Time:8:30 to 17:30, Monday to Friday
Lisbon Branch Office
E-mail:bcalisbon@jdair.net
Work Time:8:30 to 17:30, Monday to Friday
Madrid Branch office
E-mail:jdmad@jdair.net
Work Time:8:30 to 17:30, Monday to Friday
Melbourne Branch office
E-mail:jdmel@jdair.net
Work Time:8:30 to 17:30, Monday to Friday
A copy of the Department of Transportation’s rules regarding passengers with disabilities in an accessible format can be obtained from the Department of Transportation by any of the following means:
(1) For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),
(2) By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY),
(3) By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and
(4) On the Aviation Consumer Protection Division's Web site (http://airconsumer.ost.dot.gov).
Service Supervision
E-mail :sdhktsjdx@jdair.net