Travel Information

  • Provisions on the passengers and crew carrying dangerous goods
  • Travel notes
  • Visa Information
  • Tariff
  • Changes in the FRN for the eligibility of citizens from the People's Republic of China who seek case-by case discretionary parole to travel to the CNMI
  • International Carriage for Passengers and Baggage
  • Tarmac Delay Contingency Plan
  • Baggage
  • U.S. Customer Service Plan
  • Through Check-in
  • Disapproval of Complaints
  • Notice on Documents Inspection on Saipan Flights


Provisions on the passengers and crew carrying dangerous goods

I. Dangerous goods forbidden to be transported

1. Explosives, including ammunition (flares and bullets), blasting equipment (detonator and fuze), pyrotechnic products (fireworks and fireworks etc.) and artificial of the above items;

2. Gas, including flammable gas (hydrogen gas and natural gas), compressed gas (oxygen bottle and air bottle), toxic gas(pepper spray and sarin gas), cryogenic liquefied gas(liquid oxygen and liquid nitrogen etc.)

3. Flammable liquids (gasoline, paint, ether, acetone, rosin oil, flammable solvents etc.)

4. Solid, including flammable solid (Red phosphorus, solid alcohol, foaming agent), spontaneous combustion material (yellow phosphorus, white phosphorus, oil paper and nitrocellulose etc.) and materials that may release flammable gas when they are in wet(potassium, calcium carbide, aluminum magnesium etc.)

5. Oxidant and organic peroxide (Potassium permanganate, potassium chlorate, sodium hydroxide and hydrogen peroxide etc.)

6. Toxic substances and infectious substances (cyanide, toxic pesticides, hepatitis B virus, anthrax, tuberculosis, AIDS virus etc.)

7. Radioactive substances (iridium 192 and radioactive isotope etc.)

8. Corrosive materials (sulfuric acid, nitric acid, sodium hydroxide, potassium hydroxide, mercury etc.)

9.Other dangerous goods:

Ø  Lighters, matches, cigarette lighters, magnesium bars and other kindling materials

Ø  Secure file box, cash box, cash bags and other devices that don’t meet the restriction conditions for secure-type device equipped with lithium battery in the below table and that contain the dangerous goods such as lithium battery and pyrotechnical device

Ø  Mace (MACE gas sprayer), lachrymator,pepper spray, acid spray, spray getting rid of animals and other irritating or crippling devices

Ø  Electronic gun-type fire extinguisher

Ø  Taser gun and other electric shock weapons containing explosives, compressed gas, lithium battery and other dangerous goods

Ø  Balance car, wheelbarrow, electric skateboard, hot wheels, electric car balance, hover board and mobility aid containing lithium battery (except electric wheelchair)

Ø  Self-heating steamed rice, self-heating army provisions and other self heating foods.

Ø  Strong magnetic material

Ø  Strong pungent odor items

Ø  Items that easily give rise to passengers panic

Ø  Possible dangerous goods

Ø  Other goods that are forbidden to be transported under state laws, administrative regulations, rules and regulations

II. Dangerous goods restricted to be transported

1. Restriction conditions include the categories of dangerous goods, approval obtained from Capital Airlines, portable goods, goods allowable to be consigned, package requirement and quantity limitation requirement.

2. If you intend to carry the accompanied liquid goods, you must meet the following requirements:

a. All items of liquids carried by the passengers of the international and regional flights must be stored in up to 100ml containers which fit comfortably within a re-sealable transparent plastic bag of a maximum capacity not exceeding 1 litre, and each passenger can only carry one transparent plastic bag;

b. Passengers taking Chinese domestic flights are prohibited from carrying any liquids in the hand baggage (Except own cosmetics, toothpaste and shaving cream). The own cosmetics must be satisfied with the following conditions: only one cosmetics can be contained in a container whose single volume is not more than 100ml; it can be carried only after unpacking inspection. Only one piece of toothpaste and shaving cream, whose weight can’t exceed 100g(ml), can be carried. When you transship from international and regional flights to domestic flights in a same airport control area, the duty-free liquid items you carry to enter China must be satisfied with the following conditions: you shall present the shopping receipt; they are packed in the sealed and intact transparent plastic bags; they can be carried personally only after the security check. If you have to leave the airport control area during the transship period, you must consign the above duty-free inbound liquid items as the baggage;

c. Liquid dairy products carried by the passengers accompanied with babies, and liquid medicines carried by diabetics or the other patients, can be allowed in the hand baggage for an appropriate amount provided that they are confirmed safety with screening;

d. Liquid goods purchased or obtained in the airport controlled area and the aircraft, can be accompanied before leaving the airport controlled area.

3. If passengers need to use oxygen bottle on board, they should provide up to 72 hours’ advance notice to the company and then the company will arrange oxygen equipment for them. Passengers are not allowed to accompany own oxygen bottle or empty bottle.

4. For details of the restriction requirements, see Schedule 1.


Name

The approval of the operator is required

Permitted in or as checked baggage

Permitted in or as carry-on baggage

The pilot-in-command must be informed of the locationn

Restriction requirements

Spare battery, including portable charger≤100Wh

 

 

 

No more than 2 pieces of the batteries can be carried and it shall be insulated and packed separately. It is forbidden to use the portable charger and it shall be closed during the flight period.

Spare battery, including portable charger(>100Wh but≤160Wh

 

No more than 2 pieces of the batteries can be carried and it shall be insulated and packed separately. It is forbidden to use the portable charger and it shall be closed during the flight period.

Portable electronic device containing a lithium battery core or a lithium battery

 

 

Including electronic products such as camera, video camera, mobile phone, notebook computer, tablet computer, medical devices for personal use of the passenger or crew, in which the lithium metal content in lithium metal battery does not exceed 2g and the rated energy in lithium ion battery does not exceed 100Wh. It is suggested to carry personally. If devices are carried in checked baggage:

measures must be taken to prevent unintentional activation and to protect the devices from damage; and

the devices must be completely switched off (not in sleep or hibernation mode).

Electronic device supplied by  lithium battery

See Restriction requirements

The portable electronic device, in which the rated energy of lithium ion battery is more than 100Wh but not more than 160Wh, must be carried personally and it is forbidden to be consigned. Only medical electronic devices can use lithium metal batteries and the lithium content is more than 2g but not more than 8g.

Lithium battery UAVs and similar equipment

 

Each person is restricted to carry one device and no more than 2 pieces of spare lithium batteries. A single battery is insulated and its battery capacity is not more than 160Wh. If there is a special need, you can apply to our company.

Electric wheelchair, mobility aid (Lithium ion battery)

 

If the wheelchair is designed with two pieces of batteries for power supply, the rated energy of each battery is ≤160Wh and two pieces of batteries can be prepared for backup additionally; If the wheelchair is designed with one piece of battery for power supply, the rated energy of each battery is ≤300Wh and one piece of battery can be prepared for backup additionally; it is forbidden to consign lithium battery in electric wheelchair.

Electric wheelchair, mobility aid (Sealed wet cell)

 

Ø  If the battery is removable, it must be removed and loaded into strong and hard package to prevent short circuit.

Ø  If the battery is not removable, you must ensure that the wheelchair circuit is disconnected. The battery poles shall be protected against short circuit (For example, it is sealed in a battery box) and firmly fixed in the wheelchair.

Electric wheelchair, mobility aid (Non-sealed wet cell)

 

It is forbidden to carry it. If not, you must comply with the following requirements:

Ø  If the wheelchair can always be operated and transported vertically and its battery can be installed in it, ensure to disconnect the circuit. The battery poles shall be protected against short circuit (For example, it is sealed in a battery box) and firmly fixed in the wheelchair.

Ø  If the wheelchair can’t be always operated and transported vertically, its battery must be removed and it is protected against the short circuit, meanwhile, it is vertically packed in strong and rigid package. The package must be tight and it can prevent the battery leakage, while its internal part is filled fully with the suitable adsorption materials so that it can fully absorb the battery liquid. The package must be fixed in the container or the cargo bay to prevent tipping, meanwhile, its external package is marked with BATTERY, WET, WITH WHEELCHAIR or BATTERY, WET, WITH MOBILITY AID, while it is attached with corrosion label and package direction label.

Electronic cigarette with battery

 

 

 

It must be separately protected against inadvertent startup. Its power shall be supplied by lithium battery. The lithium content of lithium metal battery is not more than 2g and the rated energy of lithium ion battery is not more than 100Wh.

Secure device with lithium battery

 

 

Install a valid device to avoid inadvertent startup

It does not contain 1-category dangerous goods

Lithium metal battery core≤1g, lithium metal battery≤2g; the rated energy of lithium-ion battery core≤20Wh, the rated energy of lithium-ion battery≤100Wh.

If it contains gas, the gas doesn’t exceed 50ml. No gas box or small gas tank containing gas content rather than those in Item 2.2.

It won’t give rise to extreme irritability or discomfort to the persons on board, such as noise and sound alarm etc.

Portable electronic device containing the sealed battery

 

 

Battery voltage≤12V and energy≤100Wh

Prevent the short-circuit and inadvertent startup

 

The battery does not contain free or non-absorbed liquid

Carry two pieces of backup batteries to the maximum extent

Camping stove and fuel tank

 

 

Camping stove and fuel tank doesn’t contain any flammable liquid.

Alcoholic beverage

 

 

 

Commercial retail packaging.

The volume percent fraction of alcohol is less than or equal to 24% and it is not restricted.

The volume percent fraction of alcohol is more than 24% but not more than 70%. The checked alcohol quantity of each person does not exceed 5L.

If the volume percent fraction of alcohol is more than 70% , it is prohibited to be carried.

Toiletries (Such as hair spray and perfume)

 

 

Passengers can carry a few cosmetics for their use when boarding on the flight, their total weight≤1Lor 1kg. Each type of cosmetic, which can be carried, is limited to one piece, and its container volume≤100ml. It is placed in a separate bag and the unpacking inspection can be conducted for the cosmetic. Aerosol release valve must be protected by a cover or other suitable means to prevent accidental release of the contents.

Non radioactive drugs (Including aerosol)

 

 

Net weight of individual item, carried by each person, is less than or equal to 0.5kg or 0.5L, and its total net weight is less than or equal to 2kg or 2L. Aerosol release valve must be protected by a cover or other suitable means to prevent accidental release of the contents.

Sports or household aerosols (Non-flammable and non-toxic gas in Item  2.2)

 

 

 

The total net weight of individual item is less than or equal to 0.35kg or 0.35L. Aerosol release valve must be protected by a cover or other suitable means to prevent accidental release of the contents.

Dry ice (solid carbon dioxide)

Dry ice, which is used to refresh the perishable food (unrestricted) and which can be carried by each person, is less than or equal to 2.5kg. The package must be reserved a vent to release carbon dioxide gas. The transported baggage shall be attached with a dry ice label on which dry ice or solid carbon dioxide and its weight are marked. It must be put into the well-ventilated cargo bay.

Insulated package containing frozen liquid nitrogen

 

It is used to transport non-dangerous goods at low temperature and liquid nitrogen is completely absorbed by porous material. It is required that the heat insulation package is designed not to increase the vessel pressure and liquid nitrogen won’t be overflowed even it is placed in any direction.

Goods that produce heat (Diving lights and electric irons etc.)

 

Heating components, batteries or other components(For example, fuses), shall be removed to keep each other insulated. The unload battery must be protected against short circuit (It can be placed into the original sales package or the electrode is insulated, for example, use a tape to paste the exposed electrode, or each battery is placed in a separate plastic bag or a protective bag.

Internal combustion engine or fuel cell engine

 

 

 

The conditions on which flammable liquid is used as a power:

1. Engine is driven by any fuel that doesn’t meet any category and item classification standard; or

2. Vehicle, machinery or other equipment fuel tanks have never been filled with fuel or the fuel tank has been cleaned, while steam has been cleared or the appropriate measures has been adopted to eliminate the harm; and

3. Engine of the entire fuel system hasn’t any free liquid and all the fuel pipelines are sealed, covered or securely attached to the vehicle, machinery or equipment engines.

The conditions on which flammable gas is used as a power:

1.The entire fuel system has been cleaned, while steam has been cleared. It is filled with inflammable gas or liquid to eliminate the harm;

2.The final pressure of inflammable gas, used to fill the system, shall not exceed 200kpa.

3.Shipper and operator will arrange it in advance; and

4.The shipper provides the operator with a written document or an electronic document in which it is stated that the shipper has complied with all fuel gas filling and emptying requirements and it has tested the engine and such gas is inflammable.

Hair curler containing hydrocarbon gas

 

 

If the heater of the hair curler is equipped with a tight safety cap, each passenger or crew can take a hair curler at most. It is prohibited to use this hair curler in the aircraft at any time, while its filling tank is not allowed to carry in the portable luggage or the checked baggage .

Chemical monitoring equipment

 

The activity of the instruments, containing radioactive materials and carried by the Organization of Prohibition of Chemical Weapons (OPCW) on an official travel,that is, chemicals alarm monitor (CAM) and/or rapid alarm and identification monitor (RAID-M), shall not more than radioactivity limits of the exception packages in Technical Rules and its package is firm, not containing the lithium battery.

Infiltration device

 

 

 

1. Each device must be made of materials compatible with the dangerous goods it contains;

2. The total quantity of dangerous goods in each device is limited to 2ml and the dangerous goods is guaranteed at 55℃. The liquid shall not be fully filled in the device;

3. Each infiltration device must be packed in the airtight, impact-proof tubular plastic or similar material. The absorption liner material in the inner package must sufficiently absorb the contents. Use metal wire, tape or other useful materials to ensure the sealing of inner packing;

4. Each inner package must be packed in a middle layer package, made of metal or plastic with a minimum thickness of 1.5mm. The middle layer package must be airtight sealed.

5. The middle layer package must be securely packed in a strong outer package. The finished package shall be durable in compression, while it is ensured that any inner package is not damaged or leaked, nor efficiency reduced:

a. It is freely fallen to hard, inelastic and flat surface from 1.8 m height:

Ø  The package bottom drops to the plane once;

Ø  The package top drops to the plane once;

Ø  The long side of the package drops to the plane once;

Ø  The short side of the package drops to the plane once;

Ø  Corner angle, crossing with three edges of the package, drops once; and

b. The top sustains pressure for 24 hours and its weight is equivalent to the same package stacked in 3m height (including test samples).

6. Gross weight of complete packages doesn’t exceed 30kg.

Gas cylinder for operating mechanical artificial limb

 

 

Small gas cylinder in Item 2.2 is carried for operating mechanical artificial limb. In order to ensure the needs in the travel, you may carry spare gas cylinder in same size.

Energy saving light

 

 

An energy-saving lamp for personal or domestic use in retail package

Radioisotope pacemaker or other devices or medicines implanted into the body

 

Carried personally

 

Radioisotope heart pacemaker or other medical devices, including the devices implanted in vivo and in vitro of human body and driven by lithium batteries or the medicines implanted in the body as a means of treatment.

Medical or clinical thermometer

 

 

 

Only one small medical or clinical thermometer for personal use, containing mercury, is placed in a protective box.

Mercury barometer or thermometer

 

Each representative of the governmental meteorological bureau or similar official institution, is only limited to carry a mercury barometer or thermometer. Mercury barometer or thermometer shall be placed in the strong package in which the bag shall be made of the sealing lining or the strong leak-proof lining or anti-piercing material so as to prevent the leakage of mercury from the package.

Small non-flammable  gas tank

 

1. It is an automatic gas-loading safety device, for example, small gas tank prepared to the life jacket or life vest:

a. Only one safety device per person is allowed;

b. Package of the personal safety equipment must be protected against inadvertent startup;

c.It is limited to be carbon dioxide or other gases in Item 2.2 that won’t cause secondary risk;

d. Gas tank must be used for gas loading;

e. Small gas tanks and spare gas tanks, equipped with the equipment, shall not more than 2.

2. Other devices

a. Small gas tanks, carried by each person and containing carbon dioxide or other gases in Item 2.2 without secondary risk, shall not exceed 4;

b. Water capacity of each gas tank shall not exceed 50ml.

Note: the carbon dioxide gas tank with 50ml water capacity is equivalent to 28g gas tank.

Non-infectious samples

 

 

1. Samples:

a. It shall be wrapped in paper towel coated with alcohol or alcohol solution and then placed in a heat-closing plastic bag. The free liquid in the bag must not exceed 30ml; or

b. It shall be placed in a small bottle or other rigid containers in which the alcohol or alcohol solution should not exceed 30ml;

2.Place the prepared sample in a plastic bag and provide heat seal for it;

3. Then place the sample bag in another plastic bag with absorbent material and provide heat seal for it;

4.The packed bag is placed in the strong outer package with proper padding material;

5. The total quantity of flammable liquid contained in each outer package shall not exceed 1L; and

6.The complete package must be marked with scientific sample. It is unrestricted and it is applicable to the special provision A180.

 


Note 1: All electrical devices are prohibited from being charged on-board.

Note 2: The accompanied liquid items in the above schedule must meet the requirements in II-2 accompanied liquid items under this specification.

Note 3: If any passenger carries dangerous goods in the aircraft departing from China subject to be approved by the passenger, the captain must be notified.




 

 

 

 

 

 




Fare Manual of Beijing Capital Airlines 

International Routes


Special Notice:

1. Due to adjustments of international routes and published fares, the fare sheets for international routes are not included in this manual, Please refer to the GDS for details.

2. Because ADDON, SPA fare changes frequently, they are not included in this manual, Please refer to the GDS for details.

3. Due to adjustments of international routes, the free baggage allowances for international routes are not included in this manual. Please refer to policies issued for international routes’ Baggage Provisions.

4. Due to adjustments of international routes, the transfer and stopover provisions for international routes are not included in this manual. Please refer to the regional rules’ policies.

5. All sales offices must comply with the MCT at the time of sale. It is strictly prohibited to sell an interline ticket of which the connecting time is less than the published MCT. Ticketing offices that fail to follow this rule are fully responsible for the consequences. The ground service department notice for MCT shall prevail.

If the contents of this manual have been changed after issued, please refer to the latest business notification of JD.

Abbreviations:

Beijing Capital Airlines – JD

RBD - Reservation Booking Designator

RT - Round Trip

OW- One Way

GDS - Global Distribution System

PNR - Passenger Name Record

FBA - Free Baggage Allowance

EBC - Excess Baggage Charge

MCT- Minimum Connecting Time

GIT- Group Inclusive Tour

IIT- individual Inclusive Tour


 


Part I - General Rules for IIT


1. Scope Of Application:
This manual applies to sales by all oversea branches of Beijing Capital Airlines (JD) and its designated ticket agents. The Sales and Marketing Department of JD reserves the right of final interpretation.

2. Validity:

Execute from the issued day (Mar 16th, 2018). Since the issued day of this policy, the primary《JDIR18023 Fare Manual of Beijing Capital Airlines International Routes2018-03-16is discontinued.

3. Class Mapping of International and Regional Sectors Operated by JD:

Business Class: C/D/Z/I/R/J. J class is reserved for free of charge tickets.

Premium Economy class: W/E

Economy Class: Y/B/H/K/L/M/X/V/N/Q/P/A/U/T/G/S/O.

G class is reserved for GIT; U/T class is reserved for through fare; S class is reserved for redemption of Fortune Wings Club miles; O class is reserved for free of charge tickets.

4. V.V. (vice versa) is not applicable (except for ADDON and SPA sectors).

5. 1/2 RT Fare Combination: 
On a half RT basis, the combination between fares of JD international & regional outbound sectors is permitted, which can form a RT /OJ journey (unless otherwise specified), in which case the most restrictive tariff will apply for the entire journey. When outbound and inbound flights depart in the middle of week or over a weekend, the fare will be the combination of midweek fare and weekend fare.

For example: A passenger has booked a round-trip ticket for L and X respectively, so the total fare for the entire journey is the combination of half of L class RT fare and half of X class RT fare, the X class tariff applies to the combined fare. The fare basis should be input respectively.

6. Children/ Infant Discounts

(Notice: whether a child or an infant discount is applicable refers to their age on the date of commencement of travel on the first JD international or regional long-haul sector)
(1) Children Discount

1) A Child is defined as a person who has reached his/her second birthday but not reached his/her 12th birthday (2-11 inclusive).

2) Children fare is 75% of applicable adult fare (if this tariff applies to children discount). “CH25 should be added after the applicable FAREBASIS.

3) The fuel surcharge standard for a child is the same as that of an adult. Children are not required to pay the Civil Aviation Development Fund fee. The tariff rules are the same as adults.

4) In special circumstances, when the adults and children are not reserved in the same PNR, the child’s PNR should be remarked RMK adult ticket number when issuing children ticket with 1E system. When purchasing children's tickets on JDs website, it should be booked with the accompanied adult together. If the childs ticket was wrongly issued as adult, this ticket should be refunded voluntarily, and a new ticket should be reissued.

5) Minors must be accompanied by an adult over the age of 18. If a minor is not accompanied by an adult but meets JD’s unaccompanied minor transportation conditions, the minor may make use of the unaccompanied minor service; otherwise, unaccompanied minors are not allowed. Minors traveling with an adult must purchase tickets with the same service level as the accompanying adult. If passengers wish to purchase tickets in different service levels for an adult and a minor, the minor may use the unaccompanied minor service if the minor meets JD's unaccompanied minor transportation conditions. The minor must occupy a seat for the purchased service level. If the minor does not meet JD's unaccompanied minor transportation conditions, the minor is not permitted to buy a ticket in a service level different from that of the accompanying adult.

Notes: Please refer to the Ground Service regulations for the definition of unaccompanied minor and operating rules for handling the unaccompanied minor service.

6) Every adult passenger, who is over 18 (inclusive) and has full capacity for civil conduct, may carry up to five children, if children amount are more than five, the other children ‘s tickets can be issued as UM.

7) Unaccompanied minors are not eligible for a children discount; the adult fare applies. UM is exempt from the charge of civil aviation development fund.

8) If a child reaches 12 years old during the journey, the difference between children fare and adult fare will not be charged for JD operated sector. If the itinerary includes segments operated by other airlines, please refer to the provisions of the corresponding airlines.

(2) Infant Discount

An infant is defined as a person who has not reached his/her second birthday (under the age of 2) as of the date of commencement of travel on the first JD international route sector. Unaccompanied infant is not eligible. Infant ticket must be issued at the same purchased service level as the accompanying adult.

1) Only one infant not occupying a seat is allowed per accompanying adult passenger. Only infants not occupying a seat are entitled to the infants’ fare (if this tariff applies to infant discount). IN90 should be added after the applicable FAREBASIS.

2) Infants occupying a seat (identified as INS) shall be charged the applicable child’s fare. If there is no children discount for this tariff, the adult fare should be applied.

3) If an infant reaches 2 years old during the journey, the difference between infant fare and children fare will not be charged for JD operated sector. If the itinerary includes segments operated by other airlines, please refer to provisions of the corresponding airlines.

4) Every adult passenger over the age of 18 and who has full capacity for civil conduct can carry no more than 2 infant passengers.

5)There is no penalty fee for rebooking, rerouting and cancellation of infant (infant without seat) tickets.

6)Fuel surcharges and the Civil Aviation Development Fund fee are free of charge for infant tickets.

7. Definition and provisions for international students

 International students in educational establishment: Chinese students who study abroad or foreign students who study in China.

Educational establishment means a school, college or university offering full time educational, vocational or technical courses for a school year. This does not include a commercial office, industrial or military establishment or a hospital at which a student is serving an apprenticeship unless it is part of the school curriculum of the educational establishment at which the student is enrolled. Visitors or tours to educational establishments, other than that at which the student is enrolled do not qualify.

 Eligible passenger: International students and their immediate family members (including parents, spouse, sons and daughters)

Ticket issuing rules: Input SD (applicable to student) or ASD (applicable to family member) after the name of the passenger in NAME OF PASSENGER field. In order to ensure passenger enjoy the special baggage allowance, please use QTE:SD/JD command when quoting the fare.

 Rules for buying ticket: Passenger should provide a copy of their passport and student card or Certificate of Admission; the ticket number should be added to the copies as the settlement certificate. Up to 2 family members accompanying international student may have a ticket issued as the student fare. The family members must provide appropriate documentation that is able to prove their identity and relationship to the international student passenger ready to present for verification throughout the journey. Other kind of certificates (such as an ISIC card) is not accepted as proof of international student status.

 Travel Restrictions :

International students and family members should make reservations on the same outbound flight; the return flight has no such restrictions.

8. Sales Rules:

(1)  The tariff rule in this manual is valid on JD’s own flight when JD is the operating carrier or code share flight when JD is marketing carrier.

Notes: This provision is also applicable to the JD international charter flight IIT sale, except specified in the contract for the charter flight.

 IIT ticket must have a reservation on the outbound trip; OPEN status is not allowed.

 Seasonality is determined by the date of commencement of travel on the first JD international or regional long-haul sector.

 Tickets for special passengers must be issued at a JD appointed sales office, providing that the arrangements to accept the passenger have been made. For more information, please call the JD 24 hour hotline 95375.

 Passenger should prepare and provide all the necessary and valid certificates for taking the flights. If the passengers are denied boarding due to invalid certificates, JD will take no responsibility.

9. Entry API Information:

ADPI:/P1Passengers serial numberthe format of the instruction is below: the information between the horizontal lines must be entered):

SSR DOCS JD HK1 ID Type/Country of issuing license/ID Number/Nationality/Date of birth/Gender/Valid period of Documents/Passenger NAME(copy as passport)/ Identification of the holder H/Pn

SSR DOCO JC HK1 birthplace /Type V/VISA No./Place of issuing the card/the date of issuing the card/Valid country or the region of the card/Identification of Infants I/Pn

America& Canada route need to be input in the following format:

SSR DOCA JD HK1 Dindicating the destination/Country/Detailed address/City/information of the located province, city(state) /Postcode/I Identification of Infants/Pn

SSR DOCA JD HK1 Rindicating the place of residence/Country/detailed address/City/ information of the located province, city(state) / Postcode /I Identification of Infants/Pn
10. Provisions for Issuing Ticket:

(1)  The ticket Time limit should refer to the earlier one between the time limit shown in the GDS and the time made by the booking unit

(2)  The correct passenger codes should be added after passenger’s name (e.g. SD, CHD, INF (infant without seat), INS (infant with a seat) etc.).Titles such as MR/MS are not mandatory.

(3) FARE BASIS BOX:

1) Input fare basis corresponding to the booking class in the fare table.

2) Children: input “CH25 after FARE BASIS;

Infants: input“IN90 after FAREBASIS.

(4) ENDORSEMENT / RESTRICTION BOX

Input “Q/NON-END/PENALTY APPLY”,which means that ticket shall be honoured in sequence; Endorsement is not allowed; for details on re-book/refund, please refer to the corresponding tariff rules.
Refund/re-book time refers to the time of changing the PNR in the system.

(5)The quoted fare using auto-pricing command in GDS should be settled at the face value of ticket. The quoted fare using manually-pricing command in GDS, the complete tour code and fare basis must be input as per fare policy. If only one policy is used, the corresponding tour code should be input in TC box correctly and completely. If the fare is a combination between two policies, input the first tour code in TC box correctly, the second tour code should be input with the format ”FC XXXXX TEXT/TC TOURCODE in the FC box correctly and completely

(6)NOT VALID AFTER box
1) Input the return journey
s coupon validity using the more restrictive booking classs tariff.

2) When selling the fare with a maximum stay requirement, there should be an annotation of the expiration date. If the expiration date is beyond, an upgrade of the booking class should be made.

3) If passenger requests to change the departure date of the JD international/regional sector, the return journey’s coupon validity should be recalculated according to the new departure date of JD international/regional sector, the NOT VALID AFTER box should be amended as well (handled by JD authorized sales office or 95375).

For example: TAO-MEL-TAO international sector booked in L class, fare validity is 6 months. The departure date is 01 Jun, so the fare is valid until 01 Dec. If the departure date changes from 01 Jun to 05 Jun, then the new deadline will be 05 Dec; if the departure date changes from 01Jun to 25 May, then the new expiration date will be 25NOV.

(7) Coupon validity:

The period of validity should be calculated from the commencement of travel date of the first JD international & regional long-haul sector; the deadline is determined by the travel date of the last JD international &regional long-haul sector (local time).

For example : the itinerary is PEK-TAO-MEL-TAO-PEK, international sectors are all booked in L class, fare validity is 6 months, then TAO-MEL-TAO can be completed within 6 months.

11. Sequence of sectors listed in the ticket:

Tickets booked in all cabins of Beijing Capital Airlines (JD) international& regional sectors shall be used in sequence. The ticket will lose its validity if the coupons are not used in the sequence provided in the ticket. For tickets booked on RBD U/T, in the event of being totally unused, the ticket is permitted to be refunded within the period of validity of ticket; if the ticket is partially used, unused sector are not permitted to be refunded(tax is refundable).The ticket is permitted to be changed, then used sequentially. For tickets booked in other RBDs, those with an unused sector are permitted to be refunded within the period of validity; the ticket is also permitted to be changed, and used sequentially.

If passenger cannot use the itinerary listed in the ticket sequentially for an irregular flight reason, the ticketing transaction is referred to the provisions published about JD international irregular flight regulations.

12. Voluntary Changes (including the voluntary change of date/ RBD/flight/routes, change of passenger name is excluded. For the involuntary change, please refer to <JD Ticketing Rule for JD international/regional irregular flights>.

(1) How to Choose Applicable Fare and Calculate Fare Difference after exchange

When calculating the new ticket fare after exchange. The fare should be calculated in combination with the original ticket flight information; the applicable lowest fare should be selected as long as all the applicable fare rules are met.

Changes for partially used ticket:

The new ticket fare will be based on the fare in effect on the date of original issue.

Exchanges for totally unused tickets:

1) Once the outbound sector has been exchanged, the new ticket fare should be calculated on the fares applicable at the time of commencement of the new transportation.

2) If only the return trip is exchanged, the new ticket fare will be based on the fare in effect on the date of original issue.

If the new fare is lower than the previous, the fare difference is non-refundable; if the new fare is higher than the previous, the fare difference should be paid by passenger.

(2) How to Calculate Tax Difference after exchange

The differences of taxes are still calculated according to the principle of not refunding the excess payment but repaying the deficiency.

(3) The principle of the change fee selection criteria

1) The highest penalty fee applies for the changed sectors of the previous ticket.

2) The change fee should be charged for each time, and it should be non-refundable when refunding ticket.

3) When change date and other changes are made at the same time or several sectors are changed at the same time, change fee shall be charged once. If changes are done separately, the penalty fee established for each time applies.

When changes are made before the departure time of the change sector, NO-SHOW fee should not be charged. When changes are made after the departure time of the changed sector, NO-SHOW fee will be charged.

No-show fee applies for the highest penalty fee of the entire ticket, and is collected according to whether the seats in the PNR are cancelled before departure.

(4) The exchange rate selection criteria

The exchange rate will be based on the rate at the time of exchange.

Ø  How to calculate the fare when JD international/regional sector interlines with sectors operated by other airlines

(1) If the public fare by the segments of other airlines is used, the price quoted as per QTE:/JD instructions should prevail when JD tickets are used to calculate the fare published by other airlines. The fare must be collected as per the price and corresponding booking class published by the single segments of other airlines. The price for carrier segments of other airlines in FC column must be consistent with the price published by the other airlines, and the par value of IT or zero par value shall not be entered.

 Credit exchange ticket, discount ticket should be issued with IT par value. Special instructions: When upgrading a ticket with credit exchange, it is not permitted to increase the face fare artificially, and should copy the original ticket FC.

 Special Instructions:

For an open date ticket, making a reservation for the first time is free of charge; a penalty fee will apply to subsequent changing reservations.

Ø  Ticket change Due to Illness Reason

If passenger requests to change ticket for illness/medical reason, after the necessary documents are provided, rebooking within the same cabin is free of charge. Ticket not permitted to be rebooked can also be rebooked without a change fee. For the upgrade of cabin due to a ticket change, the fare difference should be paid. For a fare change due to ticket change, the difference between the new fare and the original should be calculated. If the new fare is higher than the original, the fare difference should be paid; if the new fare is lower than the original, the fare difference will not be refunded. However, the following conditions must be met for an illness/medical waiver:

Passenger should request to change ticket prior to flight check-in time, and cancel the seat; the ticket should be changed the same way as an involuntary change at the original issuing place or the JD authorized office. The contents (generally to include passenger name, time and symptoms of the illness) of the certificate for involuntary change must be accurate and may not be altered. If not, the certificate will be deemed as invalid, and ticket cannot be changed for the reason of illness. When changing a ticket for an illness/medical reason, passenger should provide original certificate. Certificate should be examined and witnessed by the sales clerk and signed. The document submitted to the financial department should preferably be the original; however, if the passenger requires the original for reimbursement purposes, a photocopy is also acceptable.

1) When passenger requests to change a ticket for illness reason prior to check-in deadline:

A. In mainland China, the valid certificate should be: a regular diagnosis proof with the signature of the attending doctor and the official seal of the county or above level hospital, or patient’s medical record, or any receipt of medical fee over 300CNY. The issuing/printing date/time of these certificates must be prior to the flight check-in deadline.

B. Overseas or in Hong Kong, Macao and Taiwan, diagnosis proof must be filled by a qualified doctor recognized by the respective government. In Africa, diagnosis proof can be made by a Chinese medical institution. The requirement for the date of the patient medical record, receipt and the printing of certificate are the same as above.

2) If accompanying persons request to change ticket along with the ill passenger at the same time, the ticket can be handled the same way as an involuntary change. If the accompanying person does not change at the same time with the ill passenger, this ticket change will be operated as voluntary change. The number of accompanying personnel entitled to this change cannot exceed two. If the accompanying person is the ill passenger’s immediately family, there is no number limit.

3) If passenger requests to change ticket due to the death of an immediate family member, the request should be made before commencement of travel. As long as the Certificate of Kindred and Certificate of Death of family member (Certificate of Death issued after the ticket issue date) are provided, the ticket can be handled as involuntary change.

13. Voluntary Refund

(1) Location of Refunding Ticket
1). In principle, the location of voluntary refund should be at the original point of issue. When refunding the ticket, the necessary certificate (e.g. passport etc.) should be provided. If a passenger entrusts a person to refund ticket, that entrusted person’s certificate and letter of authorization written by the passenger are also necessary.

2) For the involuntary refund, please refer to <JD Ticketing Rule for JD international/regional irregular flights>.

3) If a passenger cannot refund ticket at the original place of issue due to special reasons, the passenger can request to refund the ticket at a JD authorized ticket office (not the original issuing place). The ticket office where the ticket is refunded, should receive authorization from the original place of issue first, according to the following procedures:

The refunding ticket office may contact the agent by email to confirm the sale price (CCing the issuing ticket office for their records) and obtain the agents written consent.

Alternatively, the issuing ticket office may contact the agent by email to confirm the sale price and obtain the agents written consent. Ticket offices can only refund tickets issued in a different location after obtaining authorization. They should convert the refund into the local currency using the system exchange rate, based on the refund amount provided by the original ticket issuer.

Ticket offices that cannot locate an overseas ticket issuer should contact the Capital Airlines financial settlement department to confirm the actual sale price of the ticket. Then they should directly refund ticket based on the refund amount provided by the financial settlement department, converting it into the local currency using the system exchange rate.

(2) Deadline for refunding ticket:

If the ticket is totally unused, it can be refunded within 12 months from issue date; if a ticket is partially used, it can be refunded within 12 months from the date of commencement of travel of the first sector listed in the ticket.

(3)JD will refuse to refund a ticket in any of the following cases: 
1) Beyond the expiration date of refunding ticket.
2) Failed to provide valid Certificate or ticket submitted is invalid.
3) The coupons are used out of the sequence.

4) The sectors which are given up voluntarily.

(4) Calculation of amount to be refunded for voluntary refund:

1)For a totally unused ticket: Deduct the refunding fee applicable to the ticket, the remaining amount should be refunded to passenger.
2) For a partially used ticket:

(A)   Deduct the cabin’s OW fare of the used sector (for the ADDON or SPA sector carried by other airlines, deducting the corresponding OW published fare of booking class on the day of commencement of travel) , and charge the refund fee applicable to the ticket , the remaining amount should be refunded to passenger.

(B)    If the ADDON sector is carried by JD and only ADDON sector is used, deduct the booking class’s OW published fare of JD ADDON sector on the date of commencement of travel, and charge the refund fee applicable to the ticket; the remaining amount should be refunded to passenger.

(C) If ADDON/SPA and JD international sector are both used, for the ADDON or SPA sector deducting the ADDON/SPA fare, and deducting JD international sector corresponding OW published fare of booking class on the day of commencement of travel, and charge the refund fee applicable to the ticket, the remaining amount should be refunded to passenger.

(D) If all JD international/regional sectors and sectors carried by other airlines are used, JD ADDON sectors can be refunded without a refunding fee.

(E) If the original cabin of used sectors has no OW published fare, deduct the published fare of its next higher cabin, the fare and coupon validity of which should be higher than original one.
3) Children refund ticket is handled the same way as adult passenger.

4)When passenger requests to refund an upgrading ticket:If ticket is totally unused, the fare difference should be refunded to passenger and the refunding fee applicable to the original ticket should be charged. If JDs international sectors are totally unused and only ADDON/SPA sectors have been used, deduct the applicable OW published fare of used ADDON/SPA sectors and refunding fees applicable to the original ticket, the remaining amount (including the fare difference paid for upgrading) should be refunded to the passenger. If JDs international sectors have been partially used after upgrading, deduct the published OW fares of used sectors and refunding fees applicable to the new ticket, the remaining amount should be refunded to the passenger. The fare difference paid for upgrading will not be refunded.

5) When the passenger refunds before the flight departure, no-show fee will not be charged; when the passenger refunds after the flight departure, no-show fee will be charged. The determination standard of collecting no-show fee is according to whether the seat has been canceled in the PNR before flight departure.

(5) Involuntary refund refers to 《JD international irregular flight ticket handle regulation.

(6) Taxes to be refunded

1) Unused taxes should be refunded to passenger at the time of ticket refund. JD will refuse to refund taxes to passenger in any of the following cases:

A- Beyond the deadline of refunding ticket.

B- Identity Documentation or ticket submitted is invalid.

2) For a non-refundable ticket, fares and fuel are non-refundable, but the unused taxes should be refunded to passenger.

3) After calculation, if the amount to be refunded is a minus, fares and fuel are non-refundable; the unused sector taxes will be refunded to the passenger.

(7)Refund rounding unit

For CNY, the rounding unit is ten. When referring to commission or subtracting the fare, the rounding step should be processed firstly.

14 Provisions for ADDON/SPA sector

ADD-ON/SPA fare can only be combined with JD international/regional fare, and cannot be used separately. The tariff applicable to JD international//regional sector will apply to the constructed fare. When issuing ticket, ADDON/SPA sector and JD international/regional sector must be in the same fare component.

Rules for combination between ADD-ON/SPA sectors and JD international/regional sector:

Economy class fare on ADDON/SPA sector can be combined with economy & business class fare on JD international/regional sector (except specified in the SPA agreement);

First/business class fare on ADDON/SPA sector can only be combined with business class fare on JD international/regional sector; combination with JD international/regional sector economy class fare is not permitted.

(3) The above fare is IIT OW price, RT=2*OW; IIT ADDON/SPA sector fare does not apply to group travel.


Part II Baggage Provisions


1. IATA Resolution 302 (for non-U.S./Canada routes)

Baggage provisions are defined as free baggage allowance rules and baggage charges. For the purposes of baggage provisions selection, the following 4 step process should apply for interline journeys:

Step 1: If the published baggage provisions among all participating carriers are the same; these provisions will apply.

Step 2: where the one or more published baggage provisions differ between participating carriers, apply any common provisions and where provisions differ the published baggage provisions of the Most Significant Carrier (MSC).

In case of code share flights this will be the Marketing Carrier, unless that carrier publishes a rule stipulating that it will be the Operating Carrier.

Step 3: If the MSC does not publish baggage provisions for the journey concerned apply the publish baggage provisions of the carrier accepting the baggage at check-in.

Step 4: If the carrier accepting the baggage at check-in does not publish baggage provisions for the interline journey concerned apply the published baggage provisions of each operating airline sector-by-sector.

Remark: The principles for selection of MSC (one MSC for each baggage portion) are as follows:

For travel between two or more Tariff Conference areas, the carrier performing carriage on the first sector that crosses one area to another.

Exception: TC123 only, the carrier providing carriage on the first sector that crosses between TC1 and TC2.

i.e. the journey is MAD-JD-X/TAO-HX-HKG, and also a baggage checked portion, the sector that first crosses areas is MAD-TAO(TC2 to TC3),so the carrier of this sector “JD is the MSC.

For travel between Tariff Conference sub-areas, the carrier performing carriage on the first sector that crosses from one sub-area to another.

i.e. The journey is KRT-JD-X/DXB-KQ-NBO, and also a baggage checked portion. The journey is within TC2, the first sector that crosses one sub-area to another is “DXB-NBO (Middle East sub-area to Africa sub-area), and the carrier of this sector KQ is the MSC.

For travel within a Tariff Conference sub-area, the carrier performing carriage on the first international sector.

i.e. the journey is TAO-JD-X/BKK-GA-SIN, and also a baggage checked portion, the journey is within the Southeast Asia sub-area in TC3, the first international sector is TAO-BKK(China P,R to Thailand), the carrier of this sector “JD is the MSC.

2. IATA Resolution 302 (for U.S./Canada routes)

 For passengers whose ultimate ticketed origin or destination is a U.S/Canada point, the baggage provisions selected at the beginning of the itinerary shall apply throughout the journey, regardless of stopovers.

i.e. the journey is TAO-JD-SEA-F9-DEN-F9-SEA-JD-TAO, passenger departs from TAO and the ultimate destination is DEN in USA. Therefore, as the first carrier in the whole itinerary, JD baggage rules will apply throughout the journey, regardless of stopover.

In the case of code share flights, the Marketing carriers baggage provisions will be selected.

3. Notes to the sales offices:

(1)The sales offices should print the free baggage allowance strictly according to the free baggage allowance automatically calculated in the GDS or the provisions specified in the fare policies,  JD will accept the baggage according to the standard shown in the electronic ticket. If the sales office modifies the standard of FBA without authorization, which causes that JD carries more free baggage than the standard or results in passengers’ complaints if JD refuses to take the modified FBAFor the excess baggage, JD will charge excess baggage fees according to the provisions. The sales office should undertake all the responsibilities resulted from the       passenger complaints. For serious cases, JD will punish the sales office depending on the situations occurred.

(2) When the transit time is over 24 hours between the ADDON sector operated by JD (including JD*) and JD international/regional sector, the GDS will automatically judge the ADDON sector to be a single baggage checked portion, GDS will show the baggage allowance of baggage checked portion. When checking in, the staff should guarantee with the standard applicable to the JD international/regional sector.

The designatorAcan still stay in PNR even if changing the FBA manually while using automatically issuing command DFSQ: A.
⑷For the tickets which cannot be quoted the correct fare or the correct baggage allowance in the GDS, the correct baggage allowance should be entered in the FC item when issuing the ticket; The GDS will limit the issuing of a ticket if the baggage allowance is not entered correctly.

When issuing ticket, use QTE:SD/JD instruction to get the free baggage allowance. Qualifying passenger types such as oversea students who wish to receive a baggage discount and have qualifying documentation, must show their ID when purchasing tickets for the first time. They may then receive a baggage discount based on the specified passenger type for different routes. Capital Airlines does not provide ticket reissue services for passengers who request such services because of a lack of available baggage discounts.

The rebooking operation may cause several different baggage checked portions to become a single one ( the stopover disappeared in the journey between JD and other carriers ) or it may cause one checked baggage portion into 2 different checked baggage portion ( a stopover occurs in the journey between JD and other carriers). While rebooking, the baggage allowance should be modified in accordance with IATA baggage provisions.

All sales offices should remind the passenger who may have excess baggage (overweight, over-sized or an additional piece) or special baggage, to arrive at the airport in advance in order to go through relevant procedures.


Part -Appendix