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BEIJING CAPITAL AIRLINES

 

DATA PROTECTION POLICY /
CODE OF CONDUCT

 

 


Beijing Capital Airlines may amend this Privacy Policy from time to time. Use of the website, mobile site and mobile applications after the effective date of the amendments constitutes acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information we have already collected, subject to any legal constraints. You should read and review this page regularly to see if there have been any changes.


1.                Introduction

1.1             This data protection policy/code of conduct ("Policy") is applicable to data subjects in the European Economic Area. This Policy gives important information about:

1.1.1          the data protection principles with which Beijing Capital Airlines Holding Company Limited (hereinafter the "Company", "we", "us" or "our") must comply;

1.1.2          what is meant by personal information (or data) and sensitive personal information (or data);

1.1.3          how we gather and use personal information and sensitive personal information in accordance with the data protection principles under the General Data Protection Regulation (EU) 2016/679 ("GDPR"); and

1.1.4          data subjects' rights and obligations in relation to data protection.

1.2             This Policy applies to all personal information collected by or on behalf of the Company, and may include personal information about its customers, potential customers, website visitors and job applicants.

1.3             We will review and update this Policy as we deem necessary or in accordance with our data protection obligations. 

1.4             The Company may obtain, keep and use personal information (also referred to as personal data) about its customers, potential customers, website visitors and job applicants for a number of specific lawful purposes.

1.5             This Policy sets out how we comply with our data protection obligations and seek to protect personal information. Its purpose is also to ensure that our staff understand and comply with the rules governing the collection, use and deletion of personal information to which they may have access in the course of their work.

1.6             We are committed to complying with our data protection obligations, and to being concise, clear and transparent about how we obtain and use personal information, and how (and when) we delete that information once it is no longer required.

2.                Definitions

"criminal records information"

means personal information relating to criminal convictions and offences, allegations, proceedings, and related security measures;

"data breach"

means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal information;

"data subject"

means the individual to whom the personal information relates;

"personal information" or "personal data"

means information relating to an individual who can be identified (directly or indirectly) from that information;

"processing"

means obtaining, recording, organising, storing, amending, retrieving, disclosing and/or destroying information, or using or doing anything with it;

"pseudonymised"

means the process by which personal information is processed in such a way that it cannot be used to identify an individual without the use of additional information, which is kept separately and subject to technical and organisational measures to ensure that the personal information cannot be attributed to an identifiable individual;

"sensitive personal information"

(sometimes known as "special categories of personal data" or "sensitive personal data") means personal information about an individual’s race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership (or non-membership), genetics information, biometric information (where used to identify an individual) and information concerning an individual’s health, sex life or sexual orientation.

"Websites"

means any website(s) owned or operated by the Company.

3.                DATA PROTECTION PRINCIPLES

3.1             The Company will comply with the following data protection principles when processing personal information:

3.1.1          we will process personal information lawfully, fairly and in a transparent manner;

3.1.2          we will collect personal information for specified, explicit and legitimate purposes only, and will not process it in a way that is incompatible with those legitimate purposes;

3.1.3          we will only process the personal information that is adequate, relevant and necessary for the relevant purposes;

3.1.4          we will keep accurate and up to date personal information, and take reasonable steps to ensure that inaccurate personal information are deleted or corrected without delay;

3.1.5          we will keep personal information in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the information is processed; and

3.1.6          we will take appropriate technical and organisational measures to ensure that personal information are kept secure and protected against unauthorised or unlawful processing, and against accidental loss, destruction or damage.

4.                PRIVACY NOTICE

4.1             The Company may issue privacy notices from time to time, informing you about the personal information that we collect and hold relating to you, how you can expect your personal information to be used and for what purposes.

4.2             We will take appropriate measures to provide information in privacy notices in a concise, transparent, intelligible and easily accessible form, using clear and plain language.

4.3             When personal information is collected

4.3.1          We collect personal information where it is necessary for us to conduct our everyday activities or functions.

4.3.2          Here are some examples of situations where we collect personal information:

(a)              when you register for an account on our Websites, apps or kiosks;

(b)              when you complete purchase orders, requests or applications for our products, services and/or facilities (by telephone, in person, by post, on forms, through our Websites or by any other means);

(c)              when you communicate with us directly in relation to our products, services and/or facilities (by telephone, in person, by post, on forms, through our Websites or by any other means);

(d)              when you use services and/or facilities that are made available on our Websites or at our physical locations;

(e)              when you conduct certain types of transactions such as refunds;

(f)               when you enter, and when you interact with us during, any of our promotions, competitions, contests, lucky draws or special events;

(g)              when you subscribe to any of our membership programmes;

(h)              when you participate in our surveys and other types of research; or

(i)                when you apply for employment with us.

4.4             What personal information is collected

4.4.1          The provision of your personal information is voluntary unless otherwise indicated as mandatory. If you do not provide any personal information to us which is mandatory, we may not be able to provide the products and/or services that you require of us.

4.4.2          The types of personal information which we may collect include the following:

(a)              contact information such as names, addresses, telephone numbers, email addresses, usernames;

(b)              billing information such as billing address and credit card information;

(c)              unique information such as identity card numbers, passport numbers, photographs and date of birth;

(d)              contact and marketing preferences;

(e)              details of any membership that you have with us;

(f)               details of your visits to our Websites, such as traffic data, location data, and the resources that you access on our Websites;

(g)              details of your online identifiers, such as internet protocol addresses, cookie identifiers or other identifiers such as radio frequency identification tags;

(h)              your transaction history with us; and

(i)                if you are a candidate for employment, any personal information that you provide to us during the recruitment process including personal details from your resume and any application form that you submit to us. Such personal information may include your employment history and working eligibility rights.  

4.4.3          You may, in certain circumstances, provide us with personal information relating to third parties (for example, your next-of-kin, travelling companion or, if you are a candidate for employment, any person whom you have nominated as your referee). When this happens, you are deemed to have represented and confirmed to us that you have obtained the consent of such third party to provide his/her personal information to us for processing in the manner set out in this Policy.

4.5             Purposes for collection, use and processing of personal information

4.5.1          The personal information which we collect from you may be collected, used, disclosed and/or processed for various purposes, depending on the circumstances at hand and your consent, including for example:

(a)              to assess, process and provide our products, services and/or facilities requested by you;

(b)              to provide you with any assistance that you have requested;

(c)              to maintain and improve our customer relationship with you;

(d)              to establish your identity;

(e)              to administer and process any payments (including refunds) related to products, services and/or facilities or other commercial transactions requested by you;

(f)               to conduct credit reference checks and establish your creditworthiness, where necessary, when providing you with products, services and/or facilities;

(g)              to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings between us;

(h)              to provide you with information and updates on products, services, facilities, loyalty programmes, promotions, launches, campaigns, contests and/or events offered or organised by us and our affiliated partners from time to time, in accordance with your consent;

(i)                for direct marketing purposes via SMS, phone, email, fax, mail, instant messaging, social media and/or any other appropriate communication channels, in accordance with your consent;

(j)                to administer our loyalty or rewards programmes;

(k)              for internal administrative purposes and record-keeping;

(l)                to send you seasonal greetings messages from time to time;

(m)             to monitor, review and improve our products, services, facilities, promotions and/or events;

(n)              to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products, services and/or facilities;

(o)              to process, combine and/or analyse your personal information for the above purposes;

(p)              for detecting, investigating and preventing fraudulent, prohibited or illegal activities;

(q)              for our audit, risk management and security purposes;

(r)               for enabling us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;

(s)              to transfer or assign our rights, interests and obligations under any agreements entered into with us;

(t)               for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, legislation, regulation, direction, court order, by-law, guideline, circular or code applicable to us from time to time ("Applicable Law");

(u)              to enforce or defend our rights and your rights under, and to comply with, our obligations under any Applicable Law.

4.5.2          We will notify you in advance of any other purpose(s) for which we intend to use your data and obtain your consent where necessary, unless we are permitted by the GDPR or any other Applicable Law to process your personal information without your consent.

4.6             Transfer of personal information

4.6.1          In order to smoothly conduct our business operations and/or to fulfil our obligations to you, we may disclose the personal information that we have collected from you to third parties, for one or more of the purposes set out at paragraph  REF _Ref515050598 \r \h 4.5 of this Policy. Examples of third parties to whom we may disclose your personal information include:

(a)              third party service providers, agents, affiliates or related companies who provide operational services in connection with our business such as data entry, telecommunications, information technology, logistics, storage and warehousing, delivery, assembly, installation, printing and postal services, credit checks, credit facilities or services relating to marketing and promotional activity;

(b)              our professional advisors, consultants and/or auditors; and

(c)              relevant government regulators or authorities (in accordance with any Applicable Law).

4.6.2          The third parties with whom we conduct business are only authorised to use your personal information to perform the service for which they were hired. As part of our agreement with them, they may be required to adhere to the GDPR and/or any policies that we provide, and to take reasonable measures to ensure your personal information is secure.

4.6.3          We may transfer the personal information collected from you to jurisdictions inside or outside of the European Economic Area, the People's Republic of China and other locations that we may notify to you from time to time, for the purposes set out at paragraph  REF _Ref515050598 \r \h 4.5 of this Policy, subject always to our information security obligations set out at paragraph  REF _Ref515051025 \r \h 11 of this Policy. For data subjects inside the EEA, the Company will not transfer their personal information outside of the EEA without first receiving their explicit consent to do so.

5.                Basis for processing personal information

5.1             In relation to any processing activity we will, before the processing starts for the first time, and then regularly while it continues:

5.1.1          review the purposes of the particular processing activity, and select the most appropriate lawful basis (or bases) for that processing, i.e.:

(a)              that the data subject has consented to the processing;

(b)              that the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

(c)              that the processing is necessary for compliance with a legal obligation to which the Company is subject

(d)              that the processing is necessary for the protection of the vital interests of the data subject or another natural person; or

(e)              that the processing is necessary for the purposes of legitimate interests of the Company or a third party, except where those interests are overridden by the interests of fundamental rights and freedoms of the data subject – see paragraph  REF _0d4b6653-f507-44fe-8d13-efc1afb19aa4  \d " " \h \n  5.2 of this Policy.

5.1.2          except where the processing is based on consent, satisfy ourselves that the processing is necessary for the purpose of the relevant lawful basis (i.e. that there is no other reasonable way to achieve that purpose);

5.1.3          document our decision as to which lawful basis applies, to help demonstrate our compliance with the data protection principles;

5.1.4          include information about both the purposes of the processing and the lawful basis for it in our relevant privacy notice(s);

5.1.5          where sensitive personal information is processed, also identify a lawful special condition for processing that information (see paragraph  REF _95b75374-01d5-4ee4-9718-756282ae9668  \d " " \h \n  6.2.2 of this Policy), and document it; and

5.1.6          where criminal offence information is processed, also identify a lawful condition for processing that information, and document it.

5.2             When determining whether the Company’s legitimate interests are the most appropriate basis for lawful processing, we will:

5.2.1          conduct a legitimate interests assessment ("LIA") and keep a record of it, to ensure that we can justify our decision;

5.2.2          if the LIA identifies a significant privacy impact, consider whether we also need to conduct a data protection impact assessment ("DPIA");

5.2.3          keep the LIA under review, and repeat it if circumstances change; and

5.2.4          include information about our legitimate interests in our relevant privacy notice(s).

6.                Sensitive personal information

6.1             Sensitive personal information is sometimes referred to as ‘special categories of personal data’ or ‘sensitive personal data’.

6.2             The Company may from time to time need to process sensitive personal information. We will only process sensitive personal information if:

6.2.1          we have a lawful basis for doing so as set out in paragraph  REF _867f06a5-8e14-44da-b591-08c13febe99b  \d " " \h \n  5.1.1 above, for example, it is necessary to comply with the Company’s legal obligations or for the purposes of the Company’s legitimate interests; and

6.2.2          one of the special conditions for processing sensitive personal information applies, for example:

(a)              the data subject has given has given explicit consent;

(b)              the processing is necessary for the purposes of exercising the employment law rights or obligations of the Company or the data subject;

(c)              the processing is necessary to protect the data subject’s vital interests, and the data subject is physically incapable of giving consent;

(d)              processing relates to personal data which are manifestly made public by the data subject;

(e)              the processing is necessary for the establishment, exercise or defence of legal claims; or

(f)               the processing is necessary for reasons of substantial public interest.

6.3             Before processing any sensitive personal information, our staff shall notify the Data Protection Officer of the proposed processing, in order that the Data Protection Officer may assess whether the processing complies with the criteria noted above.

6.4             Sensitive personal information will not be processed until:

6.4.1          the assessment referred to in paragraph  REF _bbb8b8ef-d1e8-4949-8fc2-8ef2623b34c9  \d " " \h \n  6.3 has taken place; and

6.4.2          the individual has been properly informed (by way of a privacy notice or otherwise) of the nature of the processing, the purposes for which it is being carried out and the legal basis for it.

6.5             During the recruitment process: the HR department, with guidance from the Data Protection Officer as necessary, will ensure that (except where the law permits otherwise):

6.5.1          during the short-listing, interview and decision-making stages, no questions are asked relating to sensitive personal information, such as race or ethnic origin, trade union membership or health;

6.5.2          if sensitive personal information is received, for example, the applicant provides it without being asked for it within his or her resume or during the interview, no record is kept of it and any reference to it is immediately deleted or redacted;

6.5.3          any completed equal opportunities monitoring form is kept separate from the individual’s application form, and not be seen by the person shortlisting, interviewing or making the recruitment decision;

6.5.4          ‘right to work’ checks are carried out before an offer of employment is made unconditional, and not during the earlier short-listing, interview or decision-making stages;

6.5.5          we will only ask health questions once an offer of employment has been made.

7.                Data protection impact assessments (DPIAs)

7.1             Where processing is likely to result in a high risk to an individual’s data protection rights, we will, before commencing the processing, carry out a DPIA to assess:

7.1.1          whether the processing is necessary and proportionate in relation to its purpose;

7.1.2          the risks to individuals; and

7.1.3          what measures can be put in place to address those risks and protect personal information.

8.                Documentation and records

8.1             We will keep written records of processing activities which are high risk (for example, which may result in a risk to individuals’ rights and freedoms or involve sensitive personal information or criminal records information), including:

8.1.1          the name and details of the employer’s organisation (and where applicable, of other controllers, the employer's representative and DPO);

8.1.2          the purposes of the processing;

8.1.3          a description of the categories of individuals and categories of personal data;

8.1.4          categories of recipients of personal data;

8.1.5          details of cross-border transfers, including documentation of the transfer mechanism safeguards in place;

8.1.6          where possible, retention schedules; and

8.1.7          where possible, a description of technical and organisational security measures.

8.2             As part of our record of processing activities we document, or link to documentation, on:

8.2.1          information required for privacy notices;

8.2.2          records of consent;

8.2.3          controller-processor contracts;

8.2.4          the location of personal information;

8.2.5          DPIAs; and

8.2.6          records of data breaches.

8.3             If we process sensitive personal information or criminal records information, we will keep written records of:

8.3.1          the relevant purpose(s) for which the processing takes place, including (where required) why it is necessary for that purpose;

8.3.2          the lawful basis for our processing; and

8.3.3          whether we retain and erase the personal information in accordance with our policy documents (including this Policy) and, if not, the reasons for not following our policy.

8.4             We will conduct regular reviews of the personal information we process and update our documentation accordingly. This may include:

8.4.1          carrying out information audits to find out what personal information the Company holds;

8.4.2          distributing questionnaires and talking to staff across the Company to get a more complete picture of our processing activities; and

8.4.3          reviewing our policies, procedures, contracts and agreements to address areas such as retention, security and data sharing.

9.                rights IN RELATION TO PERSONAL INFORMATION

9.1             All data subjects have the following rights in relation to their personal information:

9.1.1          to be informed about how, why and on what basis that information is processed – see paragraph  REF _Ref515052146 \r \h 4 of this Policy regarding the Company’s privacy notices;

9.1.2          to obtain confirmation that your information is being processed and to obtain access to it and certain other information, by making a subject access request – see paragraph  REF _Ref515052400 \r \h 10.3 below;

9.1.3          to have data corrected if it is inaccurate or incomplete;

9.1.4          to have data erased if it is no longer necessary for the purpose for which it was originally collected/processed, or if there are no overriding legitimate grounds for the processing (this is sometimes known as ‘the right to be forgotten’);

9.1.5          to restrict the processing of personal information where the accuracy of the information is contested, or the processing is unlawful (but the data subject does not want the data to be erased); and

9.1.6          to restrict the processing of personal information temporarily where you do not think it is accurate, or where you have objected to the processing.

9.2             If you wish to exercise any of the rights in paragraph  REF _Ref515052287 \r \h 10.1 above, please contact the Data Protection Officer as shown at paragraph  REF _Ref515052361 \r \h 1.7 of this Policy.

9.3             Subject access requests

9.3.1          The Company will seek to comply with subject access requests and to provide the appropriate data within one month of a request being made. Where this isn't possible, the data subject will be kept informed. The Company may take professional advice about how to comply with any request, to ensure that appropriate information is provided. Usually there will be no charge for providing the information.

9.3.2          In the unlikely event of manifestly unfounded or repetitive requests, the Company may decide not to provide information. However professional advice will be taken in those circumstances.

10.             Information security

10.1           The Company will use appropriate technical and organisational measures to keep personal information secure, and in particular to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage. These may include:

10.1.1       making sure that, where possible, personal information is pseudonymised or encrypted;

10.1.2       ensuring the ongoing confidentiality, integrity, availability and resilience of processing systems and services;

10.1.3       ensuring that, in the event of a physical or technical incident, availability and access to personal information can be restored in a timely manner; and

10.1.4       a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

10.2           Where the Company uses external organisations to process personal information on its behalf, additional security arrangements will need to be implemented in contracts with those organisations to safeguard the security of personal information. In particular, contracts with external organisations will provide that:

10.2.1       the organisation may act only on the written instructions of the Company;

10.2.2       those processing the data are subject to a duty of confidence;

10.2.3       appropriate measures are taken to ensure the security of processing;

10.2.4       sub-contractors are only engaged with the prior consent of the Company and under a written contract;

10.2.5       the organisation will assist the Company in providing subject access and allowing individuals to exercise their rights in relation to data protection;

10.2.6       the organisation will assist the Company in meeting its obligations in relation to the security of processing, the notification of data breaches and data protection impact assessments;

10.2.7       the organisation will delete or return all personal information to the Company as requested at the end of the contract; and

10.2.8       the organisation will submit to audits and inspections, provide the Company with whatever information it needs to ensure that they are both meeting their data protection obligations, and tell the Company immediately if it is asked to do something infringing data protection law.

11.             retention of personal information

11.1           Personal information (and sensitive personal information) should not be retained for any longer than necessary. The length of time over which data should be retained will depend upon the circumstances, including the reasons why the personal information was obtained. In general, personal information will be retained as long as is necessary, or for 7 years after it is no longer in use, whichever is earlier.

11.2           Personal information (and sensitive personal information) that is no longer required will be deleted permanently from our information systems and any hard copies will be destroyed securely.

12.             Data breaches

12.1           A data breach may take many different forms, for example:

12.1.1       loss or theft of data or equipment on which personal information is stored;

12.1.2       unauthorised access to or use of personal information either by a member of staff or third party;

12.1.3       loss of data resulting from an equipment or systems (including hardware and software) failure;

12.1.4       human error, such as accidental deletion or alteration of data;

12.1.5       unforeseen circumstances, such as a fire or flood;

12.1.6       deliberate attacks on IT systems, such as hacking, viruses or phishing scams; and

12.1.7       ‘blagging’ offences, where information is obtained by deceiving the organisation which holds it.

12.2           In the event of a data breach, the Company will act in accordance with its Data Breach Disclosure Plan without undue delay.

Terms and Conditions for Booking on Beijing Capital Airlines Global Website


You are welcome to purchase tickets on the website of Beijing Capital Airlines! In order to define the rights and obligations of both parties, please read carefully all of the terms and conditions of this notice. Please do not proceed with the online purchase until you have agreed to all the terms and conditions hereof. Beijing Capital Airlines is not liable for the online behavior and actions outside of these terms and conditions.


  • About the Use of the Website
1.1 Beijing Capital Airlines Global Website's (http://intl.jdair.net/) online booking tool (hereafter referred to as the "Booking Tool") is owned and operated by Beijing Capital Airlines (hereafter referred to as "HNA"). By utilizing the Booking Tool when making a reservation, you agree to comply with the Terms of Use and other applicable terms and conditions as well as notices, including but not limited to Terms of Website Use. If this is not your intention and you disagree with any part of the Terms of Use or such other applicable terms and conditions, please DO NOT USE the booking tool.
1.2 The information contained in the booking tool may change without notice. Beijing Capital Airlines does not warrant or represent the accuracy or completeness of the Booking Tool, any data or information contained in the Booking Tool.
1.3 Beijing Capital Airlines Global Website's (http://intl.jdair.net/) online booking tool is solely to assist you in choosing travel-related goods and services and to make legitimate reservations or purchases for yourself and those travelling with you. Abuse of the Booking Tool may, amongst other restraints, result in the prohibition of your future access to it.
  • Booking Rules
2.1 Other terms and conditions will apply to your reservation and purchase of travel-related goods and services. You are required to agree to abide by the applicable terms or conditions for specific purchase, including payment of all amounts due and compliance with all rules and restrictions regarding fares, products, or services. You are solely responsible for all charges, fees, duties, and taxes as well as costs arising from the use of the Booking Tool.
2.2 Please note that we are currently unable to sell tickets through Beijing Capital Airlines Global Website's (http://intl.jdair.net/) online booking tool for VIP, disabled, pregnant, unaccompanied children, infant (under 2 years at the time of travel) passengers, and passengers holding Beijing Capital Airlines Golden Deer Cards. We request that such passengers purchase their tickets at a ticket office or agency of Beijing Capital Airlines. Children (2 to 11 years old at the time of travel) must travel with an adult on the same reservation.
2.3 You must pay the full amount at the time of reservation. Fares and taxes will be quoted and charged in the currency displayed in the fare quote. Credit cards issued by Visa and MasterCard may be used for reservations. However, these credit card options are not available in every country of departure.
2.4 If you are travelling with an Electronic Ticket, you must present the credit card you used to purchase the Electronic Ticket and your passport at check-in. If you fail to present the credit card used to purchase for verification, Beijing Capital Airlines reserves the right to deny boarding of the ticket holder(s).
2.5 The credit card holder must be a member of the travelling group.
  • Travel Requirements
3.1 You may need a visa when travelling to some destinations. It is your responsibility to obtain this visa. You must have a valid passport whose expiry date is acceptable in all of the countries you visit in the duration of your trip. More information on passport and visa requirements is available at the embassy of the country or countries you will be travelling to, and Beijing Capital Airlines' local offices.
3.2 Fares may or may not include all airport and passenger taxes to be paid by the passenger. Relevant amount may be listed together with the fare and included in the total amount due.
3.3 Some airports have passenger service charges which are to be paid by the passenger at the airport. Information on these charges is not given on this Website.
3.4 Certain taxes, fees and passenger service charges incorporated into your ticket and collected at the time of ticket issuance are refundable in the event that your ticket is not used.
3.5 Passengers shall complete all the checking formalities according to relevant regulations within the time-limit of 30-90 minutes before take-off. Passengers checking in at Seattle Airport are requested to check in at least two hours before departure. Passengers presenting themselves for check-in with less than one hour prior to departure may be denied boarding.
3.6 Before you purchase your tickets, please check with the relevant travel agency and ensure that you have prepared all of the required documentation necessary to complete your trip. Beijing Capital Airlines bears no responsibility for problems caused by insufficient or incorrect documentation including but not limited to an inability to start or complete the trip. Passengers who are transiting through Canada to another country and who will stay in Canada for 48 hours or less must apply for a transit visa (free of charge).
  • Others
4.1 Beijing Capital Airlines Holding Co., Ltd. reserves the right of final interpretation to this Notice.
4.2 In the event any translations of these Terms and Conditions differ from the Chinese version, the Chinese version shall prevail.

Cookies: Personalized surfing

To ensure that our service is as userfriendly as possible we use so-called cookies and web beacons.

A “cookie” is a small text file which a webserver (for example the http://intl.jdair.net/ webserver) sends to your browser when you visit a website. So-called “session cookies” expire at the end of the browser session and can capture your activities during the browser session. In contrast to these, there are “permanent cookies” which are saved on your terminal and these are able to capture your settings or activities on multiple websites.

Web beacons are small graphic data (also known as ‘Pixel Tags’ or ‘Clear GIFs’), which can be included in our websites, apps, applications and newsletters and are usually used in combination with cookies to identify users and user behavior. The above mentioned statements about cookies apply accordingly for web beacons; web beacons will in particular not be used in case you objected to the use of the relevant cookie.

Cookies pose no risk to your computer, as they are simply text files and not executable programs.

The cookies on the Beijing Capital Airlines website (http://intl.jdair.net/ ) are used both to ensure convenient browsing and for market research and advertising purposes, as well as to collect statistics on use. We also use cookies for the purpose of web tracking, and they form the basis of your personalized content.

Besides so-called “session cookies” which are deleted when you end your browser session, we put in place permanent cookies. Cookies are stored until deleted by the user. No personal data is stored in the cookies used by us.

It depends on your browser’s settings as to whether the cookie file is stored or deleted. If the file is stored, our webserver can recognize your terminal. Next time you visit the site or when you switch between functions requiring you to enter a pass-word, the cookie can save you re-entering information. This is how cookies make it easier for you to use websites requiring user input. Additionally, cookies can help us offer you the most personalized, optimized surfing experience, as long as you give us permission to do so.

That is unless you explicitly reject cookies and deactivate them as set out below:
You can set your browser either to receive our cookies or use our website without cookie functionality. In the latter case however your text entries in our form fields cannot be saved for future searches, and you will have to input your data again when you next visit our website. In this case we will also unfortunately not be able to present personally tailored content to you.

Your browser may already be set to display a warning whenever it receives a cookie. As the identification cookie must be resent every time an individual page on our website is opened, this warning can be very disruptive. We therefore recommend that you set your browser to always accept cookies from http://intl.jdair.net/ . You can change this setting for individual websites.

You can find more information on the use of cookies and on how to deactivate cookies at www.meine-cookies.org or www.youronlinechoices.com
Irrespective of saved cookies, for security reasons you must still log in each time you access areas of our site that require registration.
Beijing Capital Airlines also includes the data contents of third parties at http://intl.jdair.net/ . These third party providers can set cookies, while you visit http://intl.jdair.net/  and in doing so can, for example, get the information that you called up on http://intl.jdair.net/ . Please visit the websites of third party providers, to get further information on their use of cookies. If you have decided fundamentally not to provide or to revoke your consent (deactivation of cookies) for the use of cookies, which are subject to approval; you will only be able to use those features on our website that are guaranteed not to use cookies.