Flight Information

  • Flight delay or cancellation certificates
  • Baby cradle reservation application rules
  • Notice on Under the Age of 18 Passenger’s Ticket Purchasing for Saipan Route
  • Notification on free baggage allowance of the Capital Airlines’ Hangzhou=Saipan, Beijing=Male route
  • Notice on change terminal of Nha Trang route
  • Notice on the Security Requirements of International Flights
  • Notice about Canada New air passenger protection regulations(effective from July 15, 2019)
  • Beijing Capital Airlines Domestic Flights Economy Class Branded Fares Launch Notice

Please note:

1. Use this page to download a flight delay or cancellation certificate if your flight was delayed or cancelled.

2. Only support flights within one year after the flight departure date.

3. The function is currently in the trial operation stage. In case of any doubts, please feel free to contact Beijing Capital Airlines Customer Service Hotline at 95375 (domestic), or +86 1095375 (international)

Request for flight delay or cancellation certificates

1.Principle of booking: the first applied would be served first.

2.Sales channel: Call Center of Beijing Capital Airlines(+86 1095375)

3.Sales time limit: not less than 48 hours before departure

4.Applicable tickets: international tickets on 898 stock

5.Applicable routes: international routes of BCA on the wide-body aircrafts

6.Seats and expenses: passengers with baby will be reserved only one seat that can accommodate a baby cradle without extra charge. For the rest accompanied passengers (amount is not limited) can be arranged seats at the nearby back row without extra charge.

According to the United States Customs and Border Protection Agency (CBP), minor passengers under the age of 18 (excluding) to Saipan must provide relevant documents. The specific requirements are as follows:

Parents or both sides are accompanied by:

The original certificate of birth must be carried. If a birth certificate is not available, a household registration book with a provable parent child relationship is required.

Non parents are accompanied by both sides:

1. it must be accompanied by a guardian with a power of attorney.

2. In the letter of authorization, the guardian requires guardians to undertake guardianship of the minor. The letter of authorization is the original letter of authorization issued by the Chinese notary public, and the letter of authorization must be in English.

3. carrying photocopies of parents' passports;

4.Without accompanied by a guardian the minor will be refused to enter;

At the same time, the passenger will also check the relevant documents when the passengers are on duty procedures. If they do not meet the requirements of CBP, they will refuse to carry them directly. If we violate the relevant provisions of CBP, we will bear the consequences accordingly.

Dear passengers,

According to the differentiated service needs, Capital Airlines adjusts the free baggage allowance for economy class on Hangzhou = Saipan and Beijing = Male routes.

1.Effective Date

Sales Date: From April 22nd, 2019 (Included)

2. free baggage allowance

The checked free Baggage Allowance of Economy cabin for flight Hangzhou=Saipan, beijing=Malé is 1 piece. The weight of the bag does not exceed51 lbs. (23KG).  The sum of the greatest outside linear dimensions of the bag does not exceed62 inches(158cm).

Capital Airlines thanks for your understanding and support.

Dear passengers,

From 1th July,  both departure and arrival flights from Nha Trang that operated by Beijing Capital Airlines will land on terminal 2. Our check-in desk will  close 50 minutes before the departure, Please arrive at the airport at least 3 hours in advance.  Thanks for your cooperation.

1. U.S (Saipan flight)

Since 26 Oct. 2017, all U.S. bound passengers are required to accepted the prescreening guided by TSA;

Since 30 June 2018, except as noted below, powder-like substances, as described above must not be transported in the cabin of the aircraft.

Medically prescribed powder-like substances, baby formula, and human remains 12oz(350ml)or larger may be transported in the cabin of the aircraft provided that any sealed containers are inspected for signs of alteration or tampering to the packaging (for example, breaks, cracks, or holes in the wrapping, protective cover, or seal) and containers that are unsealed or have signs of alteration of tampering are inspected to ensure that the contents are consistent with the container/packaging.

Duty-free powder containers inside of a properly sealed Secure Tamper Evident Bag(STEB) may be allowed through the checkpoint and transported in the cabin of an aircraft.

2. Australian Flight

From 30 June 2018, all International departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin;

Passengers are required to present all powders in carry-on baggage separately for screening as well as the liquids, aerosols and gels carried on board international flights;

There is no quantity restriction for organic powders such as food products powdered baby formula, coffee and sugar;

For Sydney and Melbourne airport, each passenger would be allowed to take 1 fire lighter or safety match onboard.

3. Canadian flight

Since 27th Nov., all Canadian airports applied the new version Prohibited Items List(PIL;

Small knife blades, 6cm or less, are not prohibited on domestic or international flights. Knife blades of any length will remain prohibited on flights to the United States(U.S.) from preclearance facilities.

Inorganic powder and granular material with a volume of 350ml (the size of a soda can)or more, are prohibited at all screening checkpoints. This will include items such as bath salts, sea salt, baby powder, foot powder, cooking powder and sand.

4. Japanese flight

In the view of that Osaka Airport Shops sell the Boomerang as duty free items. Considering CAAC regulation, passenger is only allowed to transport as hold baggage other than carry-on baggage.

5. Portuguese Flight

For Lisbon airport, each passenger would be allowed to take 1 fire lighter or safety match onboard.

6. Spanish Flight

For Madrid airport, there is no specific limitation on passenger carrying fire lighter or safety match onboard.

7. Russian Flight

For Moscow airport, each passenger would be allowed to take 1 fire lighter (no larger than zippo size) on board, match is forbidden.

or safety match onboard.

8. British Flight

For London Heathrow airport, passenger is required to present laptop boarding pass and passport separately through the screening gate, taking off the jacket high heels and metal belts;

Before get through security screening check, all liquids gels fire lighter matches and other relevant items in carry-on baggage should be placed into 20*20 cm plastic bag, every single item should not exceed 100ml;

Lithium battery is not allowed to be transported as hold baggage. There is no specific limitation on passenger carrying lithium battery;

For Heathrow airport, each passenger would be allowed to take 1 fire lighter or safety match onboard.

9. Vietnamese and Cambodia Flight

For Nha trang and Siem Reap airport, each passenger would be allowed to take 1 fire lighter on board. there is no specific limitation on passenger carrying lithium battery.

“If you are denied boarding or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights please contact your air carrier or visit the Canadian Transportation Agency’s website.

Si l’embarquement vous est refusé ou si vos bagages sont perdus ou endommagés, vous pourriez avoir droit au titre du Règlement sur la protection des passagers aériens, à certains avantages au titre des normes de traitement applicables et à une indemnité. Pour de plus amples renseignements sur vos droits, veuillez communiquer avec votre transporteur aérien ou visiter le site Web de l’Office des transports du Canada.”
Dear Passengers,

Based on current market demand, Beijing Capital Airlines has designed a Branded Fares model specific to China domestic flights. Branded Fares will contain 4 types of economy class fares, different fare products will include different meal, baggage and other services rights. The Branded Fares Products will be implemented from 8th March 2019 (sales period); 31st March,2019 (Flight Departure Time). Hence, Beijing Capital Airlines will stop serving free inflight meal for most branded fare product in economy class(except latitude class) on domestic flights in China starting from March 31th ,2019. And Beijing Capital Airlines only sell Y cabin class ticket on domestic flights in China of this website.

Beijing Capital Airlines tips all passengers read the terms of service carefully when book tickets. If you have booked the economy class ticket on domestic flights and want to order inflight meal, please call +861095375. Please note that the standard of business class service remains unchanged.

We appreciate your understanding and cooperation, and wish you a pleasant journey!