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Notice on Special Ticket Handling Regulations Impact by Moscow Accident

Dear Passengers,

In order to assist passengers making a good travel plan, Beijing Capital Airlines published this Special Ticket Handling Regulations for Moscow flights:

1. Applicable Scope

The tickets exchanged with 898 coupon before 23th Mar 2024(including), and the flight date from 23th Mar 2024(including)to 23th Apr 2024(including), inbound or outbound SVO airport operate by Beijing Capital Airlines.

2. Special Ticket Handling Regulations

2.1 Exchange

Within the validity period of the tickets, no charge for first exchange to same route flights operate by Beijing Capital Airlines the flight date before 30th Jun 2024(including). If there is a fare difference, it will be charged according to regulations. Next exchange will be handled in accordance with coupon usage conditions.

2.2 Refund

Within the validity refund period of the tickets, passengers can apply for free refund of unused tickets through the original ticketing channel. Refund will be handled in accordance with coupon usage conditions, if the tickets already exchanged in accordance with above regulations.

2.3 Above exchange and refund have to cancel the seat reservation before the flight’s departure.

2.4 Passengers who have exchanged or refunded the tickets before this regulation published are not eligible for this document.

Beijing Capital Airlines International Business Center

24th March 2024

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