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Notification of Special Ticketing Arrangement for Saipan

All Passengers:

According to the latest requirements issued by US Customs and Border Protection, There are some changes in the FRN for the eligibility of citizens from the People’s Republic of China who seek case-by case discretionary parole to travel to the CNMI, that will take effect on October 03, 2019. With immediate effect, affected passengers are allowed to reschedule or refund their tickets free of charge. Details are listed as below:

1. Applicable route:

JD395/JD396 Hangzhou = Saipan

2. Applicable passengers:

Passengers who take Hangzhou = Saipan flight, enter and stay in Saipan for more than 14 days;

3. Applicable ticketing and travel period:

Ticketing period: Before October 1 (included), 2019;

Travel period: October 3 (included), 2019 till 28 March, 2020

4. Rescheduled tickets:

a. One time free date change for the Saipan-Hangzhou route.

b. The new return date must be on/before March 28, 2020.

c. Conform to original fare rule if additional change is applied.

5. Involuntary refund ticket :

a. All ticket could be involuntary refund.

b. Involuntary refund tickets should be processed by original ticket issued place.

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