“If you are denied boarding or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights please contact your air carrier or visit the Canadian Transportation Agency’s website.

Dear Passengers,

Based on current market demand, Beijing Capital Airlines has designed a Branded Fares model specific to China domestic flights. Branded Fares will contain 4 types of economy class fares, different fare products will include different meal, baggage and other services rights. The Branded Fares Products will be implemented from 8th March 2019 (sales period); 31st March,2019 (Flight Departure Time). Hence, Beijing Capital Airlines will stop serving free inflight meal for most branded fare product in economy class(except latitude class) on domestic flights in China starting from March 31th ,2019. And Beijing Capital Airlines only sell Y cabin class ticket on domestic flights in China of this website.

Beijing Capital Airlines tips all passengers read the terms of service carefully when book tickets. If you have booked the economy class ticket on domestic flights and want to order inflight meal, please call +861095375. Please note that the standard of business class service remains unchanged.

We appreciate your understanding and cooperation, and wish you a pleasant journey！

Dear Passengers,

From 26/OCT/2017, passenger travel to the United States need to arrive the airport at least 3 hours in advance, due to the requirement of Transport Security Administration.If you have any needs about ticket-booking, please call customer service hotline +8610 95375. We wish you have a pleasant journey.

For visa waiver program, E2C Visa and Conditional Parole (CP) program for Russian and Chinese passport holders.

On January 16, 2018, I-94 and I-736 forms will be automated. Passengers are to fill out forms I-94 and I-736 online before arriving to Saipan. They must print out and sign I-736 for all traveling individuals/family members and bring with them, along with proof of hotel booking and airline itinerary (Passengers must have their hotel booking confirmation and airline ticket printed and presented to the USCBP Officers). Important note: I-736 form is valid for 7 days only upon signing the form. more information please find the website page below for details.

https://i94.cbp.dhs.gov/I94/#/home

https://i736.cbp.dhs.gov/I736/#/home

In order to promote our service quality and enhance the passenger service experience, we hereby issue the International Flights Baggage Regulation of Capital Airlines.

The Economy cabin Free Baggage Allowance for flight Hangzhou=Saipan, beijing=Malé is 1 piece. The weight of the bag does not exceed51 lbs. (23KG). The sum of the greatest outside linear dimensions of the bag does not exceed62 inches(158cm).

Notify U.S-bound passengers that 12oz(350ml)or larger are prohibited in the cabin of the aircraft except for the powders listed as below; Of any quantity may be placed in checked baggage and transported in the baggage hold area of the aircraft.

Powders are described as fine dry particles produced by the grinding, crushing, or disintegration of a solid substance(for example, flour, sugar, ground coffee, spices, powdered milk(such as, baby formula)and cosmetics). Powders may also be presented in clumpy, grainy, or compressed material forms. Except as noted below, powder-like substances, as described above must not be transported in the cabin of the aircraft.

1. Medically prescribed powder-like substances, baby formula, and human remains 12oz(350ml)or larger may be transported in the cabin of the aircraft provided that any sealed containers are inspected for signs of alteration or tampering to the packaging (for example, breaks, cracks, or holes in the wrapping, protective cover, or seal) and containers that are unsealed or have signs of alteration of tampering are inspected to ensure that the contents are consistent with the container/packaging.

2. Duty-free powder containers inside of a properly sealed Secure Tamper Evident Bag(STEB) may be allowed through the checkpoint and transported in the cabin of an aircraft.

Dear passengers,

From 1th July, both departure and arrival flights from Nha Trang that operated by Beijing Capital Airlines will land on terminal 2. Our check-in desk will close 50 minutes before the departure, Please arrive at the airport at least 3 hours in advance. Thanks for your cooperation.

Dear passengers,

In accordance with U.S CBP notice, passengers of Saipan flights should submit ESTA application according to following requirements:

1. Holders of valid B1/B2 10 years visa can enter Saipan after EVUS registration.

2. Citizens or nationals of the following countries must submit the ESTA application not less than 72 hours prior travel, otherwise they can’t enter Saipan. Countries and regions are Andorra, Australia, Austria, Belgium, Brunei, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovakia , Slovenia, Korea, Spain, Sweden, Switzerland, Taiwan ,United Kingdom.

* Taiwan : passengers from Taiwan must possess a Taiwan National Identity Card and a valid Taiwan passport.

https://www.cbp.gov/travel/international-visitors/visa-waiver-program