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Accessibility Statement

Accessibility Statement for intl.jdair.net

Beijing Capital Airlines welcomes all customers to visit and book on our website, and provides various services for passengers that need special assistance.

To ensure our website a positive place for everyone, we are in compliance with Web Content Accessibility Guidelines (WCAG) 2.1 and have chosen Level AA as the target for the Beijing Capital Airlines website.

We're working hard to achieve our goal of Level AA accessibility, but we realize there are some areas that still need improving. We will continue to update and monitor the website regularly as we make progress towards our AA target.

Need Help

If you are a passenger who is experiencing difficulty accessing our website, please contact us at +86 898-95375 or your local Beijing Capital Airlines office. Contact us

Help Using This Website

Beijing Capital Airlines is always working to make the website easier to use and more accessible. We regularly check and test online features and services, and we recommend you use below browsers and tools:


• Chrome

• Firefox

• 360

Screen Reader

• Jaws


• Sense reader

• Voice over

• Window Eyes

Other Tools

• ZoomText

• Basic operating system screen magnifiers

• Speech recognition software

• Operating system speech packages

User Feedback

If you do find any accessibility problems, please get in touch with us at lzh-han@jdair.net. This mailbox is only for accessibility problems on our website.

Have a question about something else? Head to our Contact us page to find the best way to get in touch.

Accessibility Plan

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